A couple problems with the Google Nexus

Screen_shot_2010-01-11_at_3

I read an article over on FastCompany about customer complaints and problems with the new Google phone.  

One interesting point of the article is that the customer service is pretty bad.  

The quote,
"And in Google's case, the biggest failing is in customer support: There are recurring tales of woe with consumers being referred between Google, T-Mobile and HTC client helplines without anyone taking responsibility or even offering to genuinely help."

We should have seen this coming.  Since when has Google ever provided customer service?  I haven't seen a help number to call when Gmail isn't working, and judging from AdSense and Google ranking stories you never really know what they are doing over there in California.  

Google works best with Engineers and data, two things that don't go too nicely with customer service.  
Posted on by admin

A couple problems with the Google Nexus

Screen_shot_2010-01-11_at_3

I read an article over on FastCompany about customer complaints and problems with the new Google phone.  

One interesting point of the article is that the customer service is pretty bad.  

The quote,
"And in Google's case, the biggest failing is in customer support: There are recurring tales of woe with consumers being referred between Google, T-Mobile and HTC client helplines without anyone taking responsibility or even offering to genuinely help."

We should have seen this coming.  Since when has Google ever provided customer service?  I haven't seen a help number to call when Gmail isn't working, and judging from AdSense and Google ranking stories you never really know what they are doing over there in California.  

Google works best with Engineers and data, two things that don't go too nicely with customer service.  
Posted on by admin

Amazing CGI

Screen_shot_2010-01-09_at_4

[vimeo http://www.vimeo.com/7809605 w=600&h=339]

I saw this movie.  It is about 11 minutes long.  And completely computer generated.  Simply amazing. Not till the end did I real become convinced that it was NOT real.  
Posted on by admin

Amazing CGI

Screen_shot_2010-01-09_at_4

[vimeo http://www.vimeo.com/7809605 w=600&h=339]

I saw this movie.  It is about 11 minutes long.  And completely computer generated.  Simply amazing. Not till the end did I real become convinced that it was NOT real.  
Posted on by admin

Track Karma?

Screen_shot_2010-01-08_at_11

Found this interesting site through the Fast Company blog.  

DotheDeed.org gives you a unique code to put on a card which you pass along after you do a good deed.  By logging on and reporting on these good deeds, the "pay it forward" idea can be tracked.  

I like the idea, don't know if it will work. Similar to Where's George – the dollar bill tracking project, but with an interesting do gooder social twist.  
Posted on by admin