Google vs Dropbox

Screen_shot_2010-01-12_at_10

You can now upload any file to your Google Docs.  I immediately thought of Dropbox and how their free backup service could be in Google Jeopardy.  But they are not.  Dropbox is so seamless with drag and drop installation and drag and drop functionality, the slightly clunky Google Docs uploader is just not the same.  One more reminder that companies need to be the best at what they do, because someone is going to start doing the same thing.  

Google vs Dropbox

Screen_shot_2010-01-12_at_10

You can now upload any file to your Google Docs.  I immediately thought of Dropbox and how their free backup service could be in Google Jeopardy.  But they are not.  Dropbox is so seamless with drag and drop installation and drag and drop functionality, the slightly clunky Google Docs uploader is just not the same.  One more reminder that companies need to be the best at what they do, because someone is going to start doing the same thing.  

I love this ad

I_love_this_ad

I think this is a great ad.  I actually enjoyed looking at it, and I ended up using Hootsuite, not entirely because of this ad, but maybe it helped.  

A couple problems with the Google Nexus

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I read an article over on FastCompany about customer complaints and problems with the new Google phone.  

One interesting point of the article is that the customer service is pretty bad.  

The quote,
"And in Google's case, the biggest failing is in customer support: There are recurring tales of woe with consumers being referred between Google, T-Mobile and HTC client helplines without anyone taking responsibility or even offering to genuinely help."

We should have seen this coming.  Since when has Google ever provided customer service?  I haven't seen a help number to call when Gmail isn't working, and judging from AdSense and Google ranking stories you never really know what they are doing over there in California.  

Google works best with Engineers and data, two things that don't go too nicely with customer service.  

A couple problems with the Google Nexus

Screen_shot_2010-01-11_at_3

I read an article over on FastCompany about customer complaints and problems with the new Google phone.  

One interesting point of the article is that the customer service is pretty bad.  

The quote,
"And in Google's case, the biggest failing is in customer support: There are recurring tales of woe with consumers being referred between Google, T-Mobile and HTC client helplines without anyone taking responsibility or even offering to genuinely help."

We should have seen this coming.  Since when has Google ever provided customer service?  I haven't seen a help number to call when Gmail isn't working, and judging from AdSense and Google ranking stories you never really know what they are doing over there in California.  

Google works best with Engineers and data, two things that don't go too nicely with customer service.  

Amazing CGI

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[vimeo http://www.vimeo.com/7809605 w=600&h=339]

I saw this movie.  It is about 11 minutes long.  And completely computer generated.  Simply amazing. Not till the end did I real become convinced that it was NOT real.